F.A.Q. | Technicien informatique - JamesGagne.net

F.A.Q.

Frequently Asked Questions

What are your qualifications?
Over ten years experience in computer configuration and repair, I am certified CompTia A+, which is the leading certification for IT professionals worldwide. I was also formerly a computer technician for a big-box retailer. I can now offer your the same great service, for a much better price.

What territory do you cover?
Montreal, Laval, West-Island, North Shore.
North Shore: From Oka to Lavaltrie, north untill Sainte-Adele. Laurentians and Lanaudiere.
See full list of North-Shore cities in our service area.

Click here to see a map of our service area. Map is an approximation, please call for more information.

I don’t know what is wrong with my computer.
We have years of experience at making accurate diagnostics. We will let you know exactly what the situation is, and what your options are. Travel, and diagnostic charge is at the very competitive price of 65$ and includes 30 minutes of service.

Can I bring you my computer?
We only offer in-home or in-office service. It is possible for us to pickup your computer and bring it back after it is repaired. Extra fees may apply.

What methods of payment are available?
Cash
Visa and Mastercard
Company Cheque

What terms of payment do you offer business customers?
First visit, immediate payment. Starting on the second visit, we offer 30 days net to pay your balance. We offer a discount of 2% if paid in full in 10 days or less.
Call us today!
Click here to contact us using our e-mail form.